Perplexed Orange Independent Biker

Delta and Northwest Airline admits their online checkin doesn’t work on a Mac. Pathetic.

> From: Delta.OnlineSupport@delta.com
> Subject: Re: Web_Feedback – Current and Future…
> Date: 8 March, 2009 12:31:07 AM CST
> …
>
> Dear Mr. Steeves,
>
> Thank you for contacting us concerning your difficulty with our online
check-in option. At this time, the problem with printing your boarding
card appears to be directly related to the Mac platform.
>
> Currently, delta.com is designed and constructed to be best viewed by a
Windows-based, PC platform using Internet Explorer 6.0 (and higher), as
well as Netscape 7.2 (and higher) browsers. This was established based
on the dominant type of users throughout the industry. We regret that we
cannot guarantee service on every computer platform. However, we will
regularly review the Mac population of users and respond accordingly.
>
> We recommend that you take advantage of our airport kiosk location to
avoid the ticket counter lines.
>
> Sincerely,
>
> Jessica Tribbey
> Online Customer Support Desk
> http://www.delta.com

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